Last Updated: 21st of February 2026
This Privacy Policy explains how the RideFly mobile application, operated by Four Seasons LTD (referred to as "we," "us," "our," or "RideFly"), collects, uses, shares, and protects your information. This policy applies to all RideFly clients, including web and mobile applications.
We may periodically update this Privacy Policy to reflect changes in our practices. Any updates will be noted by the revision date at the top of this document, and we may notify you of significant changes via email or in-app notifications. Please review this policy regularly to stay informed.
To enable the use of RideFly's services, we collect specific information from users:
When using certain location-based features, such as finding nearby airports, we may collect location information. This data is controlled through your device settings and can be adjusted as needed.
For transactions, we use third-party payment providers, Switch/Zaincash Ltd/FastPay. They collect and manage your payment information independently of RideFly. We do not store credit card details or other sensitive financial information on our servers.
When you make a payment through Switch, a secure token is initialized and linked to your card. This tokenization process allows for faster and more convenient future payments without requiring you to re-enter your card details each time.
We use your data to provide and improve the services offered through RideFly, specifically to:
Your data may be shared under specific circumstances, outlined as follows:
Under applicable data protection laws, including GDPR, you have specific rights regarding your personal data:
To exercise any of these rights, please contact us at the email address provided. We will respond within the legally required timeframe.
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or misuse. However, no online platform can guarantee complete data security.
Our payment service partners, Switch IQ Ltd., Zaincash Ltd., and Fast Pay, handle all payment transactions for RideFly. Payment transactions will appear under these names on your bank or card statement.
Address: Bldg. 161 Str. 45Dist.915, Hey Al-Jamaha, Al Jadria,
Baghdad-Iraq
Phone: +9647904100000
Website: https://switch.com.iq/
Address: Baghdad, Jadirya, district 915, lane 24, 153 Building, 5th
floor
Phone: +9647835428888
Website: https://zaincash.iq/
Address: Iraq, Baghdad, Al Ameerat Street, Al Mansour District
Phone: 066 231 0000
Email: info@fast-pay.iq
Website: https://www.fast-pay.iq/
We use email and phone for account registration, login, and notification.
We retain personal data only for as long as necessary to provide services and fulfill legal obligations. Attachments such as passport copies, ID documents, and photos are automatically deleted 5 years after submission.
You have the right to request deletion of your data at any time. Upon receiving a deletion request, we will process and delete your personal data. For users who have placed orders, all order-related data will be retained for five (5) years after the last order for legal, accounting, and regulatory compliance purposes, after which it will be permanently deleted.
If your account remains inactive for two (2) years (no logins, bookings, or transactions), we will send you a notification via email, SMS, or WhatsApp informing you that your account is scheduled for deletion. You will have a reasonable period to reactivate your account before deletion occurs. If no action is taken, your account and associated personal data will be permanently deleted in accordance with this policy.
If you have questions about this Privacy Policy, please contact:
We are committed to complying with GDPR and other relevant data protection regulations to ensure the security and privacy of our users.